In this article, David Clubb a Partner in Afallen describes the benefits of open source within the context of delivering services under challenging conditions, controlling costs and trying to keep up with innovation. He is an open source advocate who has worked in the Third Sector for many years. This

We have published a report of our findings and conclusions based on our research. You can download the full report as a PDF or you can read the report online. Newid Discovery Report 2024Dowload the Newid Discovery Report 2024Newid Discovery Report 2024.pdf9 MBdownload-circle Introduction Newid promotes good digital practice

Newid Cymru are excited to launch our digital adoption scale! This will help you understand where your organisation currently is on their digital adoption journey, and what next steps you can take to move to the next stage. Contents 1. Context to the tool  2. How to use this resource

Data Orchard, a social enterprise that helps organisations get better with data explains why impact data is important and how third-sector organisations can collect and use it. You are special Third sector organisations are special. Unlike businesses, they do not exist to make a profit and unlike the public sector,

In this article, we’ll look at what makes Tripetto so useful, and how you can incorporate it into your organisation’s work. Introduction  For many third-sector organisations in Wales, paper administration can be a hassle. Too often, files can get lost, registration forms need to be chased up, and

We have designed a Customer Relationship Management (CRM) for the Third Sector that’s free to copy, adapt and use. The CRM has been built on a system called Airtable which is simple to use and can quickly be changed or developed by staff without any coding experience. If you

In this article, we’ll cover what Alt text is, why it’s important, five top tips and two examples. As a Third Sector organisation, inclusivity is embedded into how an organisation runs. Translating this into your digital communications is vital, and writing Alt text is an easy way to

With the recent announcement that the popular Google Jamboard is closing, many are looking for a reliable alternative. In this article, we'll explore alternative digital whiteboards, and how they can enhance your work as a third-sector organisation. 1. Mural What is Mural? Mural is a digital workspace designed

Your organisation might already be using Artificial Intelligence (AI), curious about AI, or been told you should not be using AI. In this article, we'll give an overview of things a third sector organisation might want to consider if they choose to use a particular form of AI

Wherever you are on your digital journey, we're here to help. Here you’ll find the practical support we offer and links we have curated to help you along the way. Training * AI and Automation for increased Efficiency 1-1 Digital Support * Cwmpas Mentoring * Digi Cymru Digital Toolkits * Cwmpas

In this guide, we recommend our pick of good-quality laptops for third sector organisations in Wales. The guide intends to support third sector organisations in making this vital hardware choice. The views we express may not be shared by any potential funders of capital items. However, we believe it is

Cloud telephony is an important consideration for organisations of all sizes, supporting an alternative communication channel for voice and video calls from anywhere around the world can have a larger impact on your users than you realise. This guide covers the following: * What VoIP (Voice over Internet Protocol) is * The

A digital system offers one place for you and your team to store and share documents to work together on projects and fundraising activities whilst keeping people’s information safe.  This guide covers the following: * What are cloud-based systems and which ones can help you and your teams. * Understand the

Some digital projects may require specialised skills and capacity that your organisation may not have. Using an agency can be a helpful way of recruiting short-term expertise and support to deliver digital projects. This guide looks specifically at how you can use external agencies for digital projects, how to select

Digital Payments are the transfer of value from one payment account to another that are made over the internet and mobile channels. They can take many forms such as a mobile phone, Point of Sale computer, social media, text or SWIFT (Society of the Worldwide Interbank Financial Telecommunication) although this

Being able to demonstrate the impact of the work you do has never been more important for third-sector organisations - whether it is providing evidence to funders of how a programme has achieved its goals or demonstrating to potential donors why their money will make a difference. This guide gives

At the end of this guide you will: Understand the importance of identifying who their audience is. Know how to engage and retain donors. Be able to build a strategy to engage their preferred audiences. What is a digital donor journey? This is the pathway someone takes to become an

Office software is used every day by third-sector organisations to produce documents, spreadsheets and presentations. There are many different brands of office software, also known as ‘packages’ or ‘suites’. Microsoft Office is the usual ‘default’ office software of many organisations. Selecting the right software and knowing the basics of how